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Magento 2 Product FAQ

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Magento 2 Product FAQ

Lifetime updates + Free support till 14 June, 2025 if purchased today.
One time payment €59.90
No recurring payments, no crazy pricing

With Frequently Asked Questions for Magento 2 you can create a list of question & answer pairs in Magento 2 and display them next to each of your products. FAQs are displayed in extra tab on detail page thus creating responsive, visually appealing and useful information for the end client.

FAQs are created through intutitive AJAX enabled interface in product detail page. It allows for quick FAQ management, supports FAQ custom order of appearance and more.

Built-in schema.org (rich snippets support), built-in WYSIWYG rich editor, multiple options.

WYSIWYG Driven

The FAQ extension for Magento 2 allows you to quickly create frequently asked question and answer directly in product edit screen by using WYSIWYG editor. You can enter content and format it using a rich editor allowing for perfect styling and flexibility.

Each FAQ can contain HTML formatted content, it can be enabled and/or disabled by option and also positioned in terms of order of appearance.

FAQs will appear on product page automatically.

Quick Inline Edit

Each FAQ can be quickly edited inline by clicking the FAQ itself directly on product page. Inline editing is also WYSIWYG editor enabled and you can use a rich editing functionality directly on screen.

The extension is specifically designed to optimize content generation, FAQ generation and speed up the process of creating such sections in your Magento 2 store.

Multiple options supported

The extension provides a number of built-in options which include rich text editor (WYSIWYG), ability to sort FAQs and determine order of appearance, ability to disable and/or enable individual FAQs depending on their current relevance, built-in SCHEMA.ORG markup to provide rich snippets support and more.

You can also combine this extension with our AI-Driven extension for Magento 2 to automate FAQ generation and get the perfect content for your potential customers.

Overview

A FAQ section is a must-have in ecommerce. It allows for creating knowledge base for your customers and reduces the number of questions they might have regarding particular product. Unlike other similar solutions that create general FAQ sections, this extension allows for product-specific FAQs. You can have entirely separate knowledge base for each product.

With a ready FAQ available in product's detail page you can quickly answer to customer's query by simply sending customer back to product's detail page. This type of "self-service" support offers great customer experience and adds SEO value to your product detail pages.

 

Key features

  • Enables Frequently Asked Questions per single product
  • Allows for inserting questions and answers via rich editor (WYSIWYG) BRAND NEW
  • Questions and answers are managed inside the product create/edit page in admin panel
  • Built-in inline edit including rich editor BRAND NEW
  • Built-in microdata markup (SCHEMA.ORG) BRAND NEW
  • Easy and intuitive inteface
  • Enabled/Disabled support for individual FAQ BRAND NEW
  • Unlimited number of Frequently Asked Questions per single product supported
  • Compatible with all versions of Magento 2.x

 

How it works

Once installed the extension creates a new tab in the product edit screen where administrator can add one or multiple Frequently Asked Questions. The list of questions is assigned to each individual product allowing for different FAQs per product.(see below)

 

Actions 23 records found (2 selected) Filters Default view Columns Question Answer Position What is Artificial Intelligence (AI)? Artificial Intelligence (AI) is a branch of computer science focused on creating systems ... 0 How does Machine Learning (ML) relate to AI? Machine Learning is a subset of AI focused on algorithms that allow computers to learn ... 1 What is Deep Learning? Deep Learning is a type of Machine Learning based on artificial neural networks that mimic... 2 How is AI regulated? Explainable AI is an area of research focused on making AIs decision-making process... 3 Will AI replace humans? AI will likely augment human work rather than entirely replace it. 4 Question * Enter question Answer * Path: p > span Enter question answer/clarification CREATE

 

Quick and intuitive interface

We have developed this module to enable store owners to manage specific product frequently asked questions as easy as possible. Every aspect of the question/answer creation is AJAX enabled and you can create FAQ quickly without leaving product edit screen.

 

Inline editing including WYSIWYG

We have specifically modified Magento 2.x to support an extended set of components and from now on you can edit your content directly from the grid listing. Moreover, it's now WYSiWYG enabled.

 

Actions 78 records found (2 selected) Filters Default view Columns Question Answer Position What is Artificial Intelligence (AI)? Artificial Intelligence (AI) is a branch of computer science focused on creating systems ... 0 How does Machine Learning (ML) relate to AI? Machine Learning is a subset of AI focused on algorithms that allow computers to learn ... 1 What is Deep Learning? Deep Learning is a type of Machine Learning based on artificial neural networks that mimic... 2 How is AI regulated? Explainable AI is an area of research focused on making AIs decision-making process... 3 Will AI replace humans? AI will likely augment human work rather than entirely replace it. 4 What skills are needed to work in AI? Skills commonly needed for AI work include: Programming: Languages like Python, R, and... 5 How does AI learn? AI learns through training on large datasets and identifying patterns within that data. 6 Edit FAQ Content Skills commonly needed for AI work include: Programming: Languages like Python, R, and Java. Mathematics & Statistics: For understanding algorithms and data patterns. Data Science: Ability to collect, analyze, and interpret data. Path: p > span Enter question answer/clarification UPDATE

 

See it in action

Watch a short video on YouTube to better understand how extension works - https://www.youtube.com/watch?v=SphgH48OIAg

 

Compatibility

This module works on ALL versions of Magento 2.x up to 2.4.7

 

Magento platform version
2.0.*,2.1.*,2.* EE,2.2.*,2.3.*,2.4.*
Application/Purpose
User experience,Conversion rate
Type
Commercial
Latest version
## [100.1.1]

All our products come with a 6 full months (180 days) of premium support. To report a bug, use our Premium Help Desk available in your account at Anowave.

Customer review(s)

Purchased Magento 2 Product FAQ

Small, robust and effective solution. Not many such for Magento 2 currently.

Yes, I recommend this product

Purchased Magento 2 Product FAQ

The module is great and fits our needs. What I like most is the ability to create FAQ directly in the product edit screen.

Support is awesome!

Yes, I recommend this product

Note: By submitting a review you agree to our Terms and Conditions.





User Guide & Documentation

Installation from Command Line (Recommended)

This extension can be installed in a few minutes, by going through the following steps:

  • Download/purchase the extension
  • Unzip the file in a temporary directory
  • Copy directory contents and paste it in your Magento installation root directory. This extension will NOT replace existing code.
  • Disable the cache under System->Cache Management
  • Enter the following at the command line:

    php -f bin/magento module:enable --clear-static-content Anowave_Package
    php -f bin/magento module:enable --clear-static-content Anowave_Faq
    php -f bin/magento setup:upgrade
     
  • Check under Stores->Configuration->Advanced->Advanced that the module is present.

 

Manual installation

  • Download/purchase the extension
  • Unzip the file in a temporary directory
  • Copy directory contents and paste it in your Magento installation root directory. This extension will NOT replace existing code.
  • Disable the cache under System->Cache Management
  • Edit app/etc/config.php file and add two new elements:

    "Anowave_Package" => 1,
    "Anowave_Faq" => 1
     
  • Disable the cache under System->Cache Management
  • Check under Stores->Configuration->Advanced->Advanced that the module is present.

 

How it works

Once installed the extension creates a new tab in the product edit screen where administrator can add one or multiple Frequently Asked Questions. The list of questions is assigned to each individual product allowing for different FAQs per product.

Watch a short video on YouTube to better understand how extension works - https://www.youtube.com/watch?v=SphgH48OIAg

 

Configuration

To enable extension go to Stores -> Configuration -> Anowave Extensions -> Frequently Asked Questions

Follow the instructions on the screen to configure your extension.

 

Adding FAQs

To add FAQ to product

  1. 1) Go to Products -> Catalog
  2. 2) Click Edit on any of your existing products
  3. 3) Click "Frequently Asked Questions" in "Basic settings"
  4. 4) In section "Add FAQ" enter title and content and click "Create"
  5. 5) To change order of appearance of FAQs simply enter the desired position and click "Save" button (top right corner)

 

Displaying FAQs on Frontend

Frequently Asked Questions are automatically displayed in new tab on product's detail page. This standard functionality can be changed and you can display the list of FAQs at different place in the page and/or in any of your other pages.

Installation

Now: Next:

Extensions for Magento

Anowave is an extension developer for Magento 1.x and Magento 2.x platforms. We provide a wide range of premium extensions for our in-house and public clients. The extensions we offer extend the capabilities of Magento and provide bespoke functionality. They also fill some gaps in the functionality provided by the base platform and help customers choose Magento as their preferred eCommerce platform.

The extensions we offer are part of our full-range Magento service, which also includes a Premium Helpdesk where customers can speak with actual software engineers and have their issues resolved without hassle. Premium-labeled modules also include free installation, configuration, testing, etc.