Magento 2 Product FAQ

Extension for Magento by Anowave

  • In Stock
  • Price:
  • €59 90
  • SKU:
  • MAGE2-FAQ
  • Premium product
  • Premium product
  • MADE IN



With Frequently Asked Questions for Magento 2 you can create a list of question & answer pairs in Magento 2 and display them next to each of your products. FAQs are displayed in extra tab on detail page thus creating responsive, visually appealing and useful information for the end client.

FAQs are created through intutitive AJAX enabled interface in product detail page. It allows for quick FAQ management, supports FAQ custom order of appearance and more.

Overview

A FAQ section is a must-have in ecommerce. It allows for creating knowledge base for your customers and reduces the number of questions they might have regarding particular product. Unlike other similar solutions that create general FAQ sections, this extension allows for product-specific FAQs. You can have entirely separate knowledge base for each product.

With a ready FAQ available in product's detail page you can quickly answer to customer's query by simply sending customer back to product's detail page. This type of "self-service" support offers great customer experience and adds SEO value to your product detail pages.

 

Key features

  • Enables Frequently Asked Questions per single product
  • Easy and intuitive inteface
  • Unlimited number of Frequently Asked Questions per single product supported

 

How it works

Once installed the extension creates a new tab in the product edit screen where administrator can add one or multiple Frequently Asked Questions. The list of questions is assigned to each individual product allowing for different FAQs per product.(see below)

 

See it in action

Watch a short video on YouTube to better understand how extension works - https://www.youtube.com/watch?v=SphgH48OIAg

Extension version
0.1.0
Magento platform version
2.0.*
Application/Purpose
User experience,Conversion rate
Type
Commercial

Our products come with a premium support. To report a bug, use our Premium Help Desk available in your account at Anowave.

Customer review(s)

Dominik Kahn

Purchased Magento 2 Product FAQ

Small, robust and effective solution. Not many such for Magento 2 currently.

Yes, I recommend this product

Note: By submitting a review you agree to our Terms and Conditions.





User Guide & Documentation

Installation from Command Line (Recommended)

This extension can be installed in a few minutes, by going through the following steps:

  • Download/purchase the extension
  • Unzip the file in a temporary directory
  • Copy directory contents and paste it in your Magento installation root directory. This extension will NOT replace existing code.
  • Disable the cache under System->Cache Management
  • Enter the following at the command line:

    php -f bin/magento module:enable --clear-static-content Anowave_Package
    php -f bin/magento module:enable --clear-static-content Anowave_Faq
    php -f bin/magento setup:upgrade
     
  • Check under Stores->Configuration->Advanced->Advanced that the module is present.

 

Manual installation

  • Download/purchase the extension
  • Unzip the file in a temporary directory
  • Copy directory contents and paste it in your Magento installation root directory. This extension will NOT replace existing code.
  • Disable the cache under System->Cache Management
  • Edit app/etc/config.php file and add two new elements:

    "Anowave_Package" => 1,
    "Anowave_Faq" => 1
     
  • Disable the cache under System->Cache Management
  • Check under Stores->Configuration->Advanced->Advanced that the module is present.

 

How it works

Once installed the extension creates a new tab in the product edit screen where administrator can add one or multiple Frequently Asked Questions. The list of questions is assigned to each individual product allowing for different FAQs per product.

Watch a short video on YouTube to better understand how extension works - https://www.youtube.com/watch?v=SphgH48OIAg

 

Configuration

To enable extension go to Stores -> Configuration -> Anowave Extensions -> Frequently Asked Questions

Follow the instructions on the screen to configure your extension.

 

Adding FAQs

To add FAQ to product

  1. 1) Go to Products -> Catalog
  2. 2) Click Edit on any of your existing products
  3. 3) Click "Frequently Asked Questions" in "Basic settings"
  4. 4) In section "Add FAQ" enter title and content and click "Create"
  5. 5) To change order of appearance of FAQs simply enter the desired position and click "Save" button (top right corner)

 

Displaying FAQs on Frontend

Frequently Asked Questions are automatically displayed in new tab on product's detail page. This standard functionality can be changed and you can display the list of FAQs at different place in the page and/or in any of your other pages.

Installation

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Who are we

Anowave is in business since year 2007. Since then we've been developing web sites for customers in UK. We are focused primarily on providing web based solutions build on top of open source technologies such as PHP, MySQL etc. The company is powered by highly skilled professionals including top level software developers, talented graphic designers and broadminded managers.

Unlike other development companies, we are focused on providing a solid, high performance and 100% bespoke software for our clients and partners. We've been developing an in-house content management system called Anowave.